Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (198) , Claims Adjuster (64) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (30) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , SSR Business Processing Specialist (24) , Software Engineer (24) , Project Manager (23) , Repair Technician (22)

What are the pros of working at Assurant according to real employee reviews?

"Good Benefits but not much else at this company." ((in 356 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 179 reviews)); "The benefits and work from home opportunities are great!" ((in 143 reviews)); "A good work/life balance is respected." ((in 83 reviews)); "Great culture and values." ((in 83 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 186 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 159 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 52 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 51 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 46 reviews))

What are employees saying about Assurant redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant redundancy and their outlook for job security at Assurant in 2026.

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Assurant

Assurant reviews about "upper management"

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58% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.6

Culture and values

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Reviews by job title

65 reviews

4.0

31 July 2025

Summer Job

Qa associate

Recommend

CEO approval

Business outlook

Pros

Given responsibilities beyond the scope of the role. Improved soft skills.

Cons

Upper management was not versed well on how QA's operated on the line; would have to redirect all questions to the lead.

1.0

24 Aug 2024

Look Elsewhere

Vice president

Recommend

CEO approval

Business outlook

Pros

Can be decent income level.

Cons

Very weak upper management. Unless you are a white male, little chance of Senior Management role.

Assurant Response

Thank you for your review. We have made sure to share your feedback across our internal teams to help us continue to make improvements to our employee experience.

3.0

19 Mar 2026

So so

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Big business, latest tech managers are supporting

Cons

Low budget Upper management bully Competitive

1.0

15 June 2024

disappointing

Field service technician

Recommend

CEO approval

Business outlook

Pros

Great pay and paid training.

Cons

Layoffs and poor upper management,

Assurant Response

Thank you for your comments. We are glad to hear that you enjoyed our competitive pay and paid training during your time here. We have also ensured to share your comments internally.

2.0

9 Oct 2023

Could use some work.

Repair technician

Recommend

CEO approval

Business outlook

Pros

The benefits are good, work schedule is nice.

Cons

Upper management has a habit of jumping on ideas that end up not working out and result in job loss. They also don't take ideas from their employees that could improve workflow.

Assurant Response

Thank you for your feedback and for being part of our team! We're glad to hear that you're enjoying the work schedule and comprehensive benefits. We have also shared your review with our internal teams, we do encourage you to bring you concerns to your People Partner.

1.0

8 Oct 2025

Stay away

Qa supervisor

Recommend

CEO approval

Business outlook

Pros

Ok place, terrible upper management liars!!!!

Cons

Everything upper management does is a lie

Assurant Response

4mo

Thank you for your comments - we have made sure to share your feedback with our internal teams.

1.0

25 Feb 2024

Good for padding resume but terrible employer

Customer care specialist

Recommend

CEO approval

Business outlook

Pros

Hiring with no prior office experience. Gives you experience to add to your resume. Generous PTO.

Cons

Work culture. Upper management unapproachable. Most positions are heavily micromanaged. Yearly raises do not keep up with inflation and merit raises are rare.

Assurant Response

Thank you for your feedback. We have made sure to share your comments across our internal teams.

5.0

31 Mar 2024

Great company, moving away

Inventory control supervisor

Recommend

CEO approval

Business outlook

Pros

Culture was laid back, upper management was friendly and supportive. Benefits were very good such as generous PTO for new employees, health benefit options were reasonably priced and coverage is above average. Engagement with employees through appreciation snacks/meals and all sorts of creative activities. Compared to many other companies the work is easy and you typically have everything you need to perform the job.

Cons

Communication at times was lacking, even as a supervisor you were sometimes behind the information curve compared to hourly associates. Other than that it was a really great place to work.

Assurant Response

Thank you for your review! We're so happy to hear that you enjoyed our culture and comprehensive benefits and that you felt supported by leadership and appreciated during your time here. We are always looking for ways to improve our employee experience, and we will use your feedback to help us do so.

2.0

14 Mar 2026

Fine

Claims

Recommend

CEO approval

Business outlook

Pros

Ability to work from home

Cons

Poor support upper from upper management.

Viewing 1 - 3 of 65 Reviews

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Licensed Associate Sales Agent

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Assurant

Assurant reviews about "upper management"

Ratings by category

Reviews by job title

Summer Job

Look Elsewhere

So so

disappointing

Could use some work.

Stay away

Good for padding resume but terrible employer

Great company, moving away

Fine

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