Question 1

Is Assurant a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Assurant have rated their employer with 3.2 out of 5 stars in 179 Glassdoor reviews. This is a lower than average score with the overall rating of Assurant employees being 3.5 out of 5 stars. Search open Customer Service Representative jobs at Assurant now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Assurant.

Question 2

Does Assurant pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Assurant with 3.2 out of 5 stars based on 179 anonymously submitted employee reviews. This is 6.1% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Assurant.

Question 3

How happy are Customer Service Representative professionals working at Assurant?

Accepted Answer

44% of Customer Service Representative employees at Assurant would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Service Representative professionals have also rated Assurant with a 3.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.2 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Assurant?

Accepted Answer

Customer Service Representative (198), Claims Adjuster (64), Customer Care Specialist (56), Manager (40), Customer Service Representative (CSR) (34), Loss Draft Specialist (32), Business Analyst (30), Cell Phone Repair Technician (29), Customer Service (29), Director (27), Processing Specialist (26), SSR Business Processing Specialist (24), Software Engineer (24), Project Manager (23), Repair Technician (22)

Question 5

What are the pros of working at Assurant according to real employee reviews?

Accepted Answer

"Good Benefits but not much else at this company." ((in 356 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 179 reviews)); "The benefits and work from home opportunities are great!" ((in 143 reviews)); "A good work/life balance is respected." ((in 83 reviews)); "Great culture and values." ((in 83 reviews))

Question 6

What are the cons of working at Assurant according to real employee reviews?

Accepted Answer

"Management is poor and not capable of completing on larger projects." ((in 186 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 159 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 52 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 51 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 46 reviews))

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