Assurant reviews about "work from home"

Not accommodating of disabilities or ADA. Customers are often disrespectful. High call volume

Management doesn’t care, trainers are immature

Equipment provided and software used is prone to having problems. IT is really bad. HR is overly friendly with management. Training is not geared towards learning. Most are dependent on team chats to get surface answers. People that would train are on the phones too so there’s no chance to fix it. Managers rarely respond. Morale is low. There’s a culture of cliques and misrepresentation. It’s stressful because it seems like nothing is designed to work together. It burns you out so much that you just spend your time off recovering.

Disconnect from the rest of the physical team

Not much lines of progression

Poor supervisory help, management help. Everything you do is "Googled" there are no internal documents to help you do your job. Supervisors always demand perfection but do not give much in the way of help.

gets boring sometimes but not many cons

Business model is not stable

Poor support upper from upper management.