CSR - Customer Service Representative Service NSW Employee Review

Where do you start.. The incompetence you find at every level is embarrassing. Don’t expect to move forward in SNSW unless you buddy up to management. The bullying, intimidation and complete lack of care or interest for employees is unbelievable. CSRs & DSRs are treated like second class citizens. They place zero value on their staff. Instead of internally promoting staff, incompetent individuals get pushed to the top of the ladder because they know / buddy up to management. The staff at some centres are so unhappy it’s palpable.