Question 1

Does Service NSW pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Service NSW employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Service NSW. This rating has improved by 2% over the last 12 months.

Question 2

How satisfied are employees working at Service NSW?

Accepted Answer

66% of Service NSW employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Service NSW 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at Service NSW?

Accepted Answer

Customer Service Representative (59), Customer Service Representative (CSR) (27), Customer Concierge Operator (26), Software Engineer (17), Senior Software Engineer (11), Senior Engineer (9), Digital Service Representative (8), Principal Product Manager (8), Product Designer (7), Senior Product Designer (7), CCO (6), Senior Product Manager (6), Principal Engineer (5), Project Coordinator (5), Project Manager (5)

Question 4

What are the pros of working at Service NSW according to real employee reviews?

Accepted Answer

"Pay is good for a call centre job." ((in 26 reviews)); "Great people and good on your CV" ((in 22 reviews)); "Great Culture in the company." ((in 20 reviews)); "Great team very helpful, Team Leader always offering support when needed" ((in 17 reviews)); "Salary and some good staff." ((in 12 reviews))

Question 5

What are the cons of working at Service NSW according to real employee reviews?

Accepted Answer

"Bad management, who don’t appreciate employees" ((in 19 reviews)); "Limited career progression in some roles" ((in 11 reviews)); "The bullying, intimidation and complete lack of care or interest for employees is unbelievable." ((in 10 reviews)); "No bonus or performance based rewards." ((in 6 reviews)); "Minimal training on actually how to deal with clients" ((in 6 reviews))

Question 6

What are the top reviewed Service NSW locations?

Accepted Answer

Sydney, Newcastle, Parramatta, Haymarket, Gosford, Bondi, Brookvale, Lithgow, Woy Woy, Botany, Liverpool, Mount Druitt, Wynyard, Surry Hills, Bankstown, Chatswood, Port Botany, Port Macquarie, Australind, City of Parramatta, Paramatta

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