ServiceNow Reviews

4.1

81% would recommend to a friend

(5,666 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,666 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
3 July 2018
Recommend
CEO approval
Business outlook

Pros

Good platform and product offering. food and socal events. stock is an added bonus i never got before.

Cons

No new vacancy's coming to Sydney as company is now putting all jobs in India. Wish my manager had told me before i joined she held this back and said i wpuld progress quickly if did good work.

1.0
26 Nov 2015

Abusive environment

Recommend
CEO approval
Business outlook

Pros

The product is awesome. I can't think of anything else positive, stocks are just ball and chain to keep you there.

Cons

Incompetent and abusive management and directors. For them it is the norm to insult the support engineers on a level where HR in normal companies would have ensured to discipline and/or fire the responsible people. Internal growths is fake, the job is already promised once the opening is published.

2.0
18 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Great compensation Fantastic benefits Working with an industry leading platform

Cons

To save you scrolling through all of the reviews, there are common themes that are consistent across ServiceNow: Culture is nothing like what the ServiceNow corporate message tries to convey Cronyism Management has favourite employees that will always get promotions Hire and fire mentality Abhorrently poor middle management that act only as mouthpieces for senior leadership and have no opinions of their own Career depends on whether you report to a good leader. They do exist at ServiceNow!

Viewing 1 - 3 of 5,666 Reviews

Glassdoor has 6,598 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.