H&R Block Reviews

1. Office manager needs to learn how to train junior staffs. Learning on the job means you need to guide and review the work of junior staffs on the new type of returns that he/she prepares. It is not sufficient to just refer to another customer file as example when it comes to tax matters. 2. You can't make much money as a casual as there could be no work at all in off-peak. 3. The so call bonus is hard to achieve. The bonus for return associates are no where to be seen. In short, it is good for flexibility, but not when you are after a constant income stream.

As an upper level associate I received much more pay than low level associates. They tell you to build your book of business but then the new manager; who has never prepared a return in her life, tries to take away all your easy returns (the ones you can finish in way less than an hour) and give you all the returns that are complex, which sometimes takes hours to complete. Yes you get paid per filed return and while you get paid more for a complex return it isn’t enough to make up loosing 3 or 4 quick returns. Also, you are expected to help new associates when they run into problems. You will of course be doing this free, you will not be compensated for fixing their errors and sometimes you will need to fix errors that they are making on a return that used to be your client. Again without pay. I could go on