they hold themselves out to be tax accountants, but they do not require much more training then their course. They tell people they have to lodge their tax returns by 31 October - but they are tax agents, people have until May the following year.
H&R Block Response
11mo
Thank you for taking the time to share your experience. We’re glad you found the training process accessible and appreciate your feedback regarding how we communicate our services and deadlines. We remain committed to providing accurate information and ensuring our teams are well-informed to support clients with confidence and clarity.