Managers use legal bully tactics - Call Centre Consultant ANZ Employee Review

1.0
16 Jan 2018
Recommend
CEO approval
Business outlook

Pros

I had worked in several areas of the customer service call centre located in Dorcas street south Melbourne is easy to get to Good rate of pay

Cons

Legal bullying of staff Lack of communication Withholding of departmental changes from staff Especially when you lied to all staff in 2012 about maintaining departments but instead offshoring positions to New Zealand Plus 2011 cuts in staff party spending due to management junket cruise Management staff have a ‘them and us’ attitude towards call centre workers

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5.0
26 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Company is employee focused with good growth opportunities

Cons

No cons. I had good experience working with them

3.0
11 Nov 2025
Recommend
CEO approval
Business outlook

Pros

friendly environment and supportive managemeng

Cons

low pay and no growth

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