ANZ Reviews

3.7

67% would recommend to a friend

(6,250 total reviews)
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Nuno Matos

34% approve of CEO

53% positive business outlook

ANZ has an employee rating of 3.7 out of 5 stars, based on 6,250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ANZ employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

6K reviews
1.0
7 Jan 2016

Former risk division head

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some genuinely good people who want to do what's best for the customer. Also some very clever and forward thinking people working here, shame that the company squeezes this out of people and instead encourages them to focus on politics not productivity!

Cons

What started out as a good bank under Smith went terribly wrong. As they say, a fish rots at the head and most of senior management is more concerned about their own careers than what's good for shareholders and staff. Possibly the most political organisation to work for in Australia, where your future career path is determined by your personal connections rather than abilities. Have seen many talented people demoted / exited / devalued while skill-less, but smooth talking individuals excel. As one senior manager told me 'its all about perception'. Shocking way to run a financial institution and one which usually ends in ruin. A 'yes' culture where bad news is frowned upon so senior management only hear 'positive vibes'.

1.0
20 May 2016
Recommend
CEO approval
Business outlook

Pros

They don't chain you to chairs, flog you with bullwhipsand expect you to work from dawn to dusk (well, not yet anyway)

Cons

- The people managers only see their subordinates as means to get work done so as to look good to senior management. There there is no career mentoring or any form of development at all - Pay is stagnant at the grunt (i.e. non-people manager level). Management will always come with the most unbelievable and crazy excuses to deny you a pay rise or bonus, a few examples of excuses I got over the years: 1) Your work level did not step up to that of a Heads Of or General Manager (when I was 2-3 rungs below) 2) Your Head Of/GM does not like the fact that you always seem to offer viewpoints on projects that does not support he implementation of the project (when the project has all these risks that if not called out would have exposed the company to serious ASIC breaches) 3) You work from home too often - Managers will overwork subordinates to the maximum they can take. There are some people who are doing the roles of 2-3 FTE each and management still want these people to "step up" and take on more - Bullying, this is rife throughout the division I worked in (Wealth), where some people managers would overwork their employees unreasonably (i.e. a constant expectation that employees will work weekends and long hours), verbally abusing and making degrading remarks about employees and also denying employees the right to work from home by saying that their role does not support it - Poor work life balance, where employees on leave cannot enjoy it in peace as managers will ring them on their mobile and even in instances demanding they come back into the office to resolve issues - Incompetent managers, who are lazy, useless and totally inept at being managers or even subject matter experts. There are some managers who have only risen to that position as they are world class champions at brown-nosing senior management. - Politics, everyone is backstabbing everyone else just like what you would see in Game of Thrones. This even extends to managers backstabbing their own subordinates and vice versa. The level of political subterfuge is so great, real work cannot be done at all as a lot of time and effort is required to manage the politics between teams and departments

1.0
16 Jan 2018
Recommend
CEO approval
Business outlook

Pros

I had worked in several areas of the customer service call centre located in Dorcas street south Melbourne is easy to get to Good rate of pay

Cons

Legal bullying of staff Lack of communication Withholding of departmental changes from staff Especially when you lied to all staff in 2012 about maintaining departments but instead offshoring positions to New Zealand Plus 2011 cuts in staff party spending due to management junket cruise Management staff have a ‘them and us’ attitude towards call centre workers

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Glassdoor has 6,852 ANZ reviews submitted anonymously by ANZ employees. Read employee reviews and ratings on Glassdoor to decide if ANZ is right for you.