Toys "R" Us Reviews

3.9

73% would recommend to a friend

(5,621 total reviews)
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David A. Brandon

79% approve of CEO

66% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
17 June 2015

Incompetent Store Managers

Recommend
CEO approval
Business outlook

Pros

The team members you work with are easygoing and there's a good atmosphere (you're in a toy store after all!)

Cons

Store Managers have ridiculous egos and are for the most part (with few exceptions) not particularly competent. Threaten people by taking away shifts without notice. Do not communicate 'concerns' with people. Make up email addresses to meet quote set up upper manager to collect customer emails to meet their own KPIs. Do not respect hard work and are nepotistic. Very limited options for shifts. Priority is given to younger employees.

3.0
27 June 2012

Employment

Recommend
CEO approval
Business outlook

Pros

I had worked there and found it easy to work.

Cons

Had to leave for medical reasons, got better and wasn't accepted back.

Viewing 1 - 3 of 5,621 Reviews

Glassdoor has 6,138 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.