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      Ticketmaster

      Part of Live Nation Entertainment

      Is this your company?

      Ticketmaster Reviews

      3.5

      60% would recommend to a friend

      (1,279 total reviews)
      avatar

      Jared Smith and Mark Yovich

      58% approve of CEO

      51% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.6

      Work/Life balance

      3.3

      Culture and values

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      Ticketmaster has an employee rating of 3.5 out of 5 stars, based on 1,279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ticketmaster employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      22 May 2024

      Run while you can

      Fan support agent
      Recommend
      CEO approval
      Business outlook

      Pros

      - good team members to work alongside - good benefits offered

      Cons

      - cliquey management, dating each other and highly rude/out of touch with staff on the floor - unpleasant training experience, often not told the truth about when you will be working etc - unrealistic KPIS expected to be met within two weeks without full training - no recognition for improvement or good work

      3.0
      15 Dec 2022

      Poor Management but good culture

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility for casuals in the call centre, culture, benefits, pay.

      Cons

      Poor management and support, with unrealistic kpis. Poor induction - training. A lot staff rotating, people don't feel motivated due to the lack of engagement from managers and attitude no very collaborative/supportive from the majority of them. Very young 'leaders' bringing friends to work with

      Viewing 1 - 3 of 1,279 Reviews
      Related searches: Ticketmaster jobs | Ticketmaster salaries | Ticketmaster benefits | Ticketmaster interviews
      ReviewsTicketmaster reviews

      Glassdoor has 1,479 Ticketmaster reviews submitted anonymously by Ticketmaster employees. Read employee reviews and ratings on Glassdoor to decide if Ticketmaster is right for you.