Not as great as reputation would have you believe - Fan Support Representative/Customer Service Representative Ticketmaster Employee Review

Nothing but great things to say. Great environment.

Nothing that comes to mind.

Benefits were great across the board. Any kind of help and support you'd need, they probably had it.

I was laid off for no reason after more than five years because they're "flattening layers, consolidating ownership, changing how teams are structured and ensuring that we put more energy behind specific initiatives." Or at least, that's what Saumil Mehta said. We've had record profits YOY, and quarterly earnings show nothing but growth. But perhaps that's because they keep firing people before giving them bonuses. Absolutely disgusting behavior from a company, and unfortunately, everyone saw the handwriting on the wall as soon as Saumil Mehta stepped in. Ticketmaster used to prioritize employees AND its users. Now all they see are dollar signs, and to be quite frank, I'm glad to be rid of them.