IDEMIA Technical Support Engineer reviews

2.2

9% would recommend to a friend

(13 total reviews)

Pierre Barrial

100% approve of CEO

16% positive business outlook

Reviews by job title

13 reviews
1.0
21 Oct 2025

Hopeless

Recommend
CEO approval
Business outlook

Pros

Large variety of tasks Very technical

Cons

Poor salary evolution Poor development opportunities There are good managers but they are rare, the current one is good. The bad managers are kept

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IDEMIA Response
6mo
Thank you so much for sharing your experience. We're thrilled to hear that your time at IDEMIA has been meaningful. Your feedback motivates us to keep building a culture where every voice matters, and we’re grateful for your contribution to that. If you want to share more details about your experience, please reach out to our team at we_care@idemia.com. Thank you!
1.0
25 Aug 2025
Recommend
CEO approval
Business outlook

Pros

flexible work hours in sites

Cons

No training provided, no guidance. Ask question but there is no answer when I am new. Become redundant. There is no direction, every question ask will be assessed by senior and manager. No proper workplace to work as support room is to small

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IDEMIA Response
6mo
Thank you for sharing your thoughts. We're truly sorry to hear that your experience did not meet your expectations. At IDEMIA, we are committed to fostering a respectful, transparent, and inclusive workplace culture, so it is important to know when there is more to be done or situations to look at. Your input is valuable and helps us understand how to improve. We will share your concerns with the respective team and have a closer look at what can be improved. If you want to share more details about your experience, please reach out to our team at we_care@idemia.com. Thank you,
4.0
31 July 2025
Recommend
CEO approval
Business outlook

Pros

Friendly collegues, Interactive, understanding bosses

Cons

Office location as can be a bit difficult

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IDEMIA Response
9mo
Thank you so much for sharing your insights. We're thrilled to hear about your positive experience at IDEMIA. Your feedback motivates us to keep building a culture where every voice matters, and we’re grateful for your contribution to that. If you want to share more details about your experience, please reach out to our team at we_care@idemia.com. Thank you !
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