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      IDEMIA

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      IDEMIA reviews

      Culture is not good - Technical Support Engineer IDEMIA Employee Review

      1.0
      25 Aug 2025
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible work hours in sites

      Cons

      No training provided, no guidance. Ask question but there is no answer when I am new. Become redundant. There is no direction, every question ask will be assessed by senior and manager. No proper workplace to work as support room is to small

      avatar
      IDEMIA Response
      6mo
      Thank you for sharing your thoughts. We're truly sorry to hear that your experience did not meet your expectations. At IDEMIA, we are committed to fostering a respectful, transparent, and inclusive workplace culture, so it is important to know when there is more to be done or situations to look at. Your input is valuable and helps us understand how to improve. We will share your concerns with the respective team and have a closer look at what can be improved. If you want to share more details about your experience, please reach out to our team at we_care@idemia.com. Thank you,

      Explore other reviews about IDEMIA

      5.0
      6 Aug 2025
      It summer intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment. Great internship program with speakers and activities. Great Work atmosphere. Very approachable to ask questions to superiors and management and other coworkers. I enjoyed the work I did. I love the "open door policy" when it comes to reaching out. Coworkers are amazing to work with.

      Cons

      Wished that the position was more technical/relevant to CS major. The initial training can be rough. First few weeks can be very confusing. The scope of responsibilities is not very clear, and they need to be learned over time. Sometimes there are scheduling gaps that can cause issues. The documentation is often lacking/outdated which can be difficult for someone who is new and does not know all the niche procedures.

      avatar
      IDEMIA Response
      9mo
      Thank you so much for sharing your insights. We're happy to hear about your experience at IDEMIA. Your feedback motivates us to keep building a culture where every voice matters, and we’re grateful for your contribution to that. If you want to share more details about your experience, please reach out to our team at we_care@idemia.com. Thank you !
      3.0
      21 May 2026
      Graphic designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Some cool products to design for.

      Cons

      Marketing controlled all design decisions.

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