Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

54% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (42) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 238 reviews)); "Good pay and honest" ((in 194 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 182 reviews)); "great benefits and I took advantage of all of the discounts across their array of companies." ((in 174 reviews)); "Great Team and very supportive" ((in 117 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 91 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 89 reviews)); "Can be long hours and tough" ((in 78 reviews)); "It’s bad manager and people" ((in 66 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 32 reviews))

What are employees saying about HelloFresh redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh redundancy and their outlook for job security at HelloFresh in 2026.

What are the top reviewed HelloFresh locations?

Sydney , Melbourne , Perth , Pemulwuy , Ravenhall , Eastern Creek , Brisbane , Adelaide , Desmond , Annandale , Canning Vale , Toowong , Redfern

HelloFresh Reviews

3.3

54% would recommend to a friend

(3,165 total reviews)

Dominik S. Richter

55% approve of CEO

36% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.5

Work/Life balance

3.3

Culture and values

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

3K reviews

1.0

6 June 2017

Backpackers Beware

Sales representative

Recommend

CEO approval

Business outlook

Pros

Quite an energetic group of people

Cons

• Use ABN loophole to avoid paying a fair wage + super annuation to employees (is this even legal?) • Entirely commission based, even though hours full-time • Exploits those on working holiday visas, who are just looking for a reasonable job and pay • Door to door sales, outside all day long • No line between the social, professional, and possibly offensive • Highest turnover of any job I've experienced • Did I mention you don't get paid unless you make a sale? • Weird that there's very few Aussies(if any) in a company that emphasizes locally sourced food. • Overall, everything about this operation seems shady and I'm surprised more haven't taken notice

HelloFresh Response

8y

Thanks for taking the time to provide feedback. We're sorry you've had a bad experience. We know that there is always room for improvement and we want to make sure that contracting with HelloFresh is perceived as a positive experience. We do understand the concerns you mentioned regarding commission-based working arrangements. The commission-based model that many companies use is aimed at rewarding contractors for their results and performance. It is no way our motivation to 'exploit' those on a working holiday visa. We put some effort into outlining all conditions regarding commissions and base pay prior to contractors commencing. We do understand that working in a sales role can be quite challenging.

1.0

2 Jan 2018

Avoid this company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Fun for those who like to drink.

Cons

Long, full-time hours but on self-employed contracts with commission only pay. Company culture is all about drinking so if you don't drink then you won't fit in.

1.0

6 July 2016

Commission-only

Sales representative

Recommend

CEO approval

Business outlook

Pros

- Friendly team - "Backpacker" informal vibe - Supposedly free HelloFresh boxes every week - Full training - Friday night drinks - Opportunity to be making uncapped weekly pay (apparently)

Cons

- Commission only pay - Make you apply as a sole trader with ABN (so they can get away with not paying you a base wage) - Door to Door sales - Heaps of rejection They try and make you sell to everyone and anyone, despite the product not being for them. I only worked there a week and haven't been paid at all (I made several sales and was promised a $200 training wage)

HelloFresh Response

8y

Thank you for taking the time to write your review. We will be looking more closely into your comment regarding our agents having to sell to everyone, regardless of suitability. This approach does not tie in with our product’s values. Please note that we changed our direct sales management from when your review was posted. In addition, we now pay a training base for the first two weeks of the role, this gives an ample amount of time for people to learn the job. It is true that you can earn uncapped commissions. Unfortunately, rejection is part of the role, as you say, the product does not suit everyone. We understand that working as a sales representative is not always easy and requires a lot of patience.

Viewing 1 - 3 of 3,165 Reviews

Jobs at HelloFresh

Process Workers

Australia

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Sales Representatives

Sydney

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Sales Representatives

HelloFresh

HelloFresh Reviews

Ratings by category

Reviews by job title

Backpackers Beware

Avoid this company

Commission-only

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