Commission-only - Sales Representative HelloFresh Employee Review

1.0
6 July 2016
Recommend
CEO approval
Business outlook

Pros

- Friendly team - "Backpacker" informal vibe - Supposedly free HelloFresh boxes every week - Full training - Friday night drinks - Opportunity to be making uncapped weekly pay (apparently)

Cons

- Commission only pay - Make you apply as a sole trader with ABN (so they can get away with not paying you a base wage) - Door to Door sales - Heaps of rejection They try and make you sell to everyone and anyone, despite the product not being for them. I only worked there a week and haven't been paid at all (I made several sales and was promised a $200 training wage)

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HelloFresh Response
8y
Thank you for taking the time to write your review. We will be looking more closely into your comment regarding our agents having to sell to everyone, regardless of suitability. This approach does not tie in with our product’s values. Please note that we changed our direct sales management from when your review was posted. In addition, we now pay a training base for the first two weeks of the role, this gives an ample amount of time for people to learn the job. It is true that you can earn uncapped commissions. Unfortunately, rejection is part of the role, as you say, the product does not suit everyone. We understand that working as a sales representative is not always easy and requires a lot of patience.

Explore other reviews about HelloFresh

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
1w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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