continued support and career progression - Senior Enterprise Account Manager WP Engine Employee Review

5.0
9 Nov 2022
Recommend
CEO approval
Business outlook

Pros

I started in an entry level position with zero sales experience and was given significant and ongoing training and coaching to progress in my career with WP Engine to now working with our largest customers. Unlimited resources to be able to self sufficiently find answers and solve problems. Management and the organisation as a whole takes on feedback and makes actionable changes. Great culture and employee driven programs to give back to your local community and charities. Ability to work remotely and in office with your team. Career growth opportunities (I have received 4 promotions in 4 years) with a clear path and action plan to continue growing. Very family focused, great parental leave benefits and your family always comes first. Travel opportunities to meet and learn from other offices/teams. Uncapped commission - your ability to earn is completely in your control

Cons

Working within a global organisation has its issues with timezones/communication from other parts of the organisation. Teething issues that are common within startup business' as the Australian office is fairly new. Alignment across all international business units could be improved.

Explore other reviews about WP Engine

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
3.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

• Good people • Good work/life balance and flexibility - remote first with local hubs for those living nearby • Interesting work and ownership of solutions • Core values are good ideals

Cons

• Yearly "re-orgs" include layoffs, so while you think your job is secure, it could be unexpectedly eliminated overnight - managers included • Overly focused on profit over employees or customer experience (e.g. benefit programs being cut and diminishing investment into human support, which used to be the lifeblood of the company) - possible consequence of private equity / Silver Lake • No one goes into the office, so even if you're near a hub, there's not a lot of actual face time working next to people and it's difficult to get to know people outside of your team and directly-associated teams • They're not interested in keeping or training up early-career software engineers, which seems very short-sighted and goes against "built for growth" • With the laser focus on the next shiny thing, tech debt and cruft accumulate faster than can be addressed, and the context behind older systems fades over time making them progressively harder to maintain or migrate off

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