5.0
22 June 2026
Former employee, more than 5 years
Atlanta, GA
Recommend
CEO approval
Business outlook
Pros
Work Culture Work Life Balance Team Environment
Cons
Little slow in adoption of AI at the start. But the speed has increased recently
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Users say... "The Benefits are good and they have a pension plan in addition to a 401(k) plan" "Pay is good and enjoy being with customers" "Good work life balance and SLA" "Overall the company is a good to work for and most the other employees are great people." "Culture is great and very helpful."
Users say... "Management is very poor and team lacked diversity" "Management wants you to move up which is good unless your specific manager is lazy which mine was." "They move slow and upper management is horrible" "No training in the beginning which is hard for a new worker and no sign" "Low salary and not easy to move within company"