Pros
Choose the days you’re available. Good for students. Also good hourly pay.
Cons
I worked at the call centre in Mascot, Sydney and this place is a toxic death trap. While working here for a few years, I was sexually harassed by an older man. A LOT of young women get sexually harassed here by older men and management doesn’t do anything about it unless you file a formal complaint with HR which is a long and draining process. The managers on oztam are so toxic and there is a bullying culture. You get screamed at for taking too long in the bathroom even if you’re unwell. You get screamed at for going over your break by 1 minute. Managers will scream and swear at employees while others are on calls with respondents. I was bullied by multiple oztam managers while here. You get sent home if you don’t perform well, and as a result you won’t get paid because the pay is hourly. I struggled to pay rent at times. While there were a couple of pros, I don’t recommend this place. There are way better part time/casual roles you can do while studying. The fact that some people have been there for 6+ years actually blows my mind. I guess those are the managers that literally watch YouTube and Facebook videos all day.