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Firstsource Solutions

Engaged employer

Good Place to Start and Learn - Senior CSA Firstsource Solutions Employee Review

5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team, good learning opportunities, friendly work environment, and helpful Team leader's and managers. Great place to build customer service skills.

Cons

Work can be stressful during peak hours, and work-life balance could be improved. Career growth may take time.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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