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Firstsource Solutions

Engaged employer

Supportive environment with room for process improvement - Assistant Manager Firstsource Solutions Employee Review

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

*The company provides a supportive and collaborative work environment that encourages teamwork and knowledge sharing. *There are opportunities to develop new skills and gain exposure to different aspects of the business. *The organization maintains a strong focus on customer service and operational excellence.

Cons

*Communication between departments can sometimes be delayed, impacting decision-making and execution. *Some processes are manual and could benefit from further automation and optimization. *Cross-functional collaboration can be improved to enhance efficiency.Resource allocation during high-demand periods can sometimes be limited as Work-life balance can be challenging during peak periods.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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