Amazon Reviews

3.5

60% would recommend to a friend

(209,004 total reviews)
avatar

Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,004 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209K reviews
4.0
20 Apr 2015

Cloud Support Engineer

Recommend
CEO approval
Business outlook

Pros

- Challenging - Lots of opportunity to learn - Great work environment and perks

Cons

- Average salary and not growing at all per company's growth - After 2 years people feel demoted due to weird salary packaging model

1.0
25 Oct 2018
Recommend
CEO approval
Business outlook

Pros

- Good for new starters in IT like Grads and Interns - Most of colleagues are nice but some can be extremely political and sabotage others to move forward - Free Fruits, Drinks and Nuts - First few months are pretty exciting learning new tech, but gets boring after a while - Heaven for newbies, if they can be good with managers and do hardwork, they can progress in their career pretty quick, sometimes even surpassing salary of seasoned IT professionals. The keyword is the employee have to be their manager's favorite.

Cons

- Not industry standard remuneration, below average remuneration - Stock is heavily used to compensate the base salary, which in many cases just gets lost if you leave the company in first 2 years. Most of the stock are vested between year 2 and 4. - High pressure work environment and highly political work environment - Micro management to the max - Lots of new managers only focused in progressing their own career and sacrificing the lower level staffs for their own gains. - Metrics, metrics, metrics and more metrics, if metrics are not met, good bye in annual review period. - If you are not in good books with your manager, your career is over. Manager will stop you from progressing anywhere despite your genuine talent. - Hiring manager always listens to the employee's current manager. Manager's mafia style ruling is highly evident. - Hellish place for Seasoned IT pros as they will be treated as school kids similar to new graduates who all work on the same floor. Do the same job and also get almost same pay. - Extreme focus on KPIs and metrics that are beyond engineer's control (like Customer ratings) - Short visioned managers sabotaging engineer's life and career. - Extreme favoritism, the same engineers who is close to manager and manager's favorite gets opportunities everywhere, flying across the globe and doing whatever they want to do. Hence misuse of corporate funds.

1.0
21 Mar 2015

Would NOT recommend

Recommend
CEO approval
Business outlook

Pros

Salary is reasonable. Extras include health plan, signing bonus, share poptions. Highly dynamic environment - free use of AWS services with no real cost limits. The intensive hiring process means you will work with lots of smart people.

Cons

Extremely hierarchical - what matters is meeting deliverables and pleasing the higher ups. No work/life balance. Meetings scheduled outside work hours are quite normal; deadline pressure is significant and you'll be expected to sacrifice your personal life to meet them regardless how stupid the original estimates. On-calls can be hell. Depending on your role it may mean doing some occasional quiet shifts one every few months or you may find yourself in a role where you are almost always on-call. Its hell when can't be away from the laptop and find yourself being paged out of bed at 3am to handle problems or join conference calls. Frugality is considered to be a corporate value - it means they're cheapskates. The Amazon values are repeated in cult-like fashion as though they are deep insights rather than the banal corporate drivel they are.

Viewing 1 - 3 of 209,004 Reviews

Glassdoor has 250,301 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.