Describe a time I had to learn something new to solve a problem for a customer.
Tier Ii Technical Support Interview Questions
300 tier ii technical support interview questions shared by candidates
What is a layer 1 device?
How would handle multiple tickets from same customer?
What port is RDP listening on?
No difficult questions.
Linux experience?
What do you use to search for help?
I was asked what my process was for fixing an issue.
What books are you reading?
How would you design an entire network for company x.
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