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We’re thrilled to present our new President & CEO, Brian Johnson! Brian brings over 30 years’ experience in the CX services industry and has a deep understanding of the transformational powers of cutting edge tech. “I’ve followed Transcom closely over the past years, and am impressed. It is an organization with a clear strategy, a winning team, great clients, and the financial results to reflect it. The dedication to top notch delivery and keeping in step with the advancements in AI and digital go hand in hand with this success. I am beyond proud to be asked to lead such a great company backed by a world class ownership group and Board of Directors”, says Brian Johnson and continues; “While some might fear the future when it comes to AI and its impacts, Transcom has embraced the digital world with a clear understanding of how to harness it to maximize the customer experience and fuel further growth. As a team, we will continue down this path of transformation as we take the organization to the next level of success and beyond.” Brian, there’s no end to how far we can go together. Welcome to Team Transcom!
