Xplor Technologies Reviews

3.0

44% would recommend to a friend

(452 total reviews)
avatar

Randy Eckels

24% approve of CEO

35% positive business outlook

Xplor Technologies has an employee rating of 3.0 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Xplor Technologies employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

452 reviews
1.0
8 Oct 2019
Recommend
CEO approval
Business outlook

Pros

The part of the business that isn't running on PHP has been guided by some excellent technical decision making from the original tech leadership. Elixir and React have been successfully adopted. The product offering to their existing customers (childcare industry) is good - in theory it has a lot of potential to scale to other parts of education industry and grow as a business. Good location. Office is nice enough.

Cons

Developers started leaving the company a while back and haven't really stopped. I can't speak for others but for me it was mostly due to pretty erratic and sometimes completely bizarre leadership. The CEO/founder is an energetic salesman for the product but doesn't have much insight into tech. He's also created a culture where it's impossible to talk about problems of any kind, technical, business or interpersonal, because only positivity and enthusiasm are acceptable at Xplor. This means major issues don't get dealt with, and senior staff raising concerns don't get listened to. There's a giant disconnect between the spin that gets put out (publicly and top down inside the company) and the reality of the product and what's happening in development. I've worked with a few startups so I know part of it is being ambitious and selling the vision. But this has led to making teams scramble to fulfil unrealistic promises that change week to week, which is always going to cause problems eventually. As well as the overtime and interpersonal stress that this creates, it also forces technical shortcuts and makes it harder to have a long term technical strategy, especially when it makes developers leave. When people have chosen to leave, they've always been treated like traitors in the process. It's weird, un-necessary, and a bit cultish. When developers stay, they often have to take on the work of those who left, as not enough new devas are being brought in. Developers are also consistently required to do manual, menial tasks, that could easily be automated with better planning and communication. I don't have a problem with working hard but hard work is not a cure for poor decision making and communication. There's a lot of emphasis and resources put into showmanship and sales like literal fireworks, backup dancers, and expensive venues for product launches that few people were ever going to attend. It feels like the CEO is caught up in this excitement and doesn't know how to prioritise projects or understand issues. When issues did come up, he often responded with aggression or paranoia. It was unsettling to see these sudden cracks in the usual perky positivity and enthusiasm. It was an environment where we didn't feel like we could say what was on our minds or work effectively. I couldn't recommend it to anyone. If you're thinking about working here, you have to know that this is a workplace with deep problems that aren't about to go away. Read the 5 star reviews here with a bucket of salt. While at work staff are asked to write reviews here and also reviews of the product.

1.0
19 July 2019
Recommend
CEO approval
Business outlook

Pros

- Solid/Interesting Tech Stack: this is huge... The backend has some world-class patterns in Elixir, + messing with GraphQL, React & more.. good Dev tooling as well. - Dev work variety: there's lots to do on backend & frontend. - Great tech/Dev culture: most Devs are very easy to get along with & you'll find the general vibe to be supportive & understanding.

Cons

- High Turnover: Most of the code you'll encounter has been written by people who no longer work at Xplor. Don't expect to see the original authors of the codebases hanging around; as a result you'll spend a lot of time cowboying fixes & trying to figure things out on your own 'cause there's no one to ask. - Uncertain about priorities: product priorities in constant flux, come back every week for a fresh product strategy - Empty promises: there's talks of how the PHP service/app is now legacy & they're trying to move away from it, yet the biggest tech team is the PHP team who are actively maintaining & developing features for this "legacy" service on a regular basis. - Unreasonable deadlines: you can just see the amount of corners the Devs had to cut, even in the most pristine/youngest of codebases or ones with well thought out architecture; many silly mistakes that could've been avoided given no time pressure. - Overtime is the norm: the mantra is "we're a startup, and we're burning money", culture is centred around putting in extra hours just 'cause. The look of burnout was evident on my team's faces from day one. - Edgy CEO: for example, thinks that one of the management staff's name is a meme - has their name hanging on a rego plate, gives hats out with their name to all staff, persuades staff to tattoo their name on them in exchange for expensive gadgets. He calls this "culture". - Cringeworthy & Fake PR: Instagram page sells you this manufactured image of happy employees & a magnificent workplace. Also, management asks staff to leave reviews online & specifically on Glassdoor. Of course nothing will be negative or you'd be in trouble... Notice anything suspicious about the dates of the other reviews here..? - Lack of amenities: there's cereals & other breakfast items, no coffee machine (pods only), no cold water, other than a filtered water jug which sits in the fridge that no one bothers to fill. Paper towels & tissues out for weeks on end before they're restocked.

1.0
25 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Random leave entitlements. Magic shows.

Cons

- they preach “transparency” and the CEO became the CEO of the TSG education vertical. He said he would be unbiased and to judge him by his actions and his actions were as follows: - discontinued the other companies product - only promoted executives from his own company - made all of the sister companies engineering team redundant except for 4 or so He has made a meme out of one of his employees. The developers don’t seem to want to share their knowledge. Any questioning of the grand plan is met with criticism and condescension. The management don’t seem to understand how to actually run a successful business for what clients need and instead focus on random small features to try and please a niche. Your performance review is based on how well you fit in the cult of “being humble” of which the CEO is not. If you disagree with something then you are not “embracing change” and apparently that makes you a terrible person. There has been mass exodus of staff who have all spoken about the changes that need to be made to keep staff / instead they made a bunch of them redundant.

Viewing 1 - 3 of 452 Reviews

Glassdoor has 476 Xplor Technologies reviews submitted anonymously by Xplor Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Xplor Technologies is right for you.