Pros
Probably the best part of working for TCO is the great team support with the other sales professionals on the floor and having now made some great friends. Great discounts. Great products (albeit overpriced).
Cons
The Sydney store management are extremely out of touch, dysfunctional and toxic. Not actually sure if they know what they are doing, because sitting in an office dictating orders AT people does not equal good management. If you don't fit their mold they will crush your soul and break you until you do fit the mold, or until you leave the business in a mental state of disarray. Do NOT speak up to ask or answer a question in an open forum, you will be shot down and told you have an attitude problem. Don't be fooled, they do not want your opinions. There is a massive culture problem in this store that the head office are failing to address which has been raised countless times and falls on deaf ears. So much so, that around 35 staff have left in the last 3-4 months and counting. There is no support from management who sit in their office all day and don't interact with the staff who actually sell the products. There is little to no hope for career progression within the store environment or head office for that matter. The company is getting greedy with price increases every 4-6 months. I once perceived Tiffany as a luxury brand offering the best experiences, unfortunately that does not also translate to the staff. The company is riding on the coattails of the brand perception in order to keep staff, instead of actually treating them right.