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The Paper Store

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The Paper Store Reviews

3.4

52% would recommend to a friend

(397 total reviews)

Tom Anderson

63% approve of CEO

56% positive business outlook

The Paper Store has an employee rating of 3.4 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Paper Store employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

397 reviews
1.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

There were no pros to this job.

Cons

Zero training is provided when onboarding. No videos, no SOPs, no anything to do with training. My first day on the job, as soon as I walked in I was told to work the floor and registers. I was able to, provided my vast retail experience but everything I did was wrong according to management. I was continuously told that I wasn’t “doing my job”, but when I asked for training and feedback about what I needed to do or could to better, there was no training or feedback. Also every inch of the store is on camera so corporate can call at anytime to tell you that you’re not “working hard enough” even though they don’t provide enough hours to properly staff the stores.

2.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Nice management, convenient, simple job

Cons

Needed access to a car which was not mentioned in the interview, co-workers were rude and made up lies to management, pressure to sell, as a person of color I felt targeted by some of the co-workers, was the only person of color working at my location.

Viewing 1 - 3 of 397 Reviews

Glassdoor has 402 The Paper Store reviews submitted anonymously by The Paper Store employees. Read employee reviews and ratings on Glassdoor to decide if The Paper Store is right for you.