Starbucks Reviews

3.5

57% would recommend to a friend

(85,531 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

86K reviews
3.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Free coffee and food items

Cons

Scheduling and not enough coverage during certain times

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Starbucks Response
16h
Thank you for providing feedback. We appreciate your insights and are sorry to hear that you had this experience. We understand that peak hours can become challenging and strive to provide the resources our teams need to excel during these moments. This includes having enough partners to continue the seamless experience that we champion in our stores. If this isn’t the case in stores, we encourage our partners to reach out to management. They may also connect with the Partner Contact Center for additional support
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Glassdoor has 91,254 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.