Macy's Reviews

3.4

51% would recommend to a friend

(31,078 total reviews)
avatar

Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

31K reviews
5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great company. It offer great benefits and it’s very flexible.

Cons

There are no cons. The job is what you make of it . The people are friendly.

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Macy's Response
2d
We're so delighted to hear that you enjoy working with us a Customer Service Representative. Thank you for sharing that the benefits and flexibility is the perfect fit for you.
3.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Lets you have real world Sales Work Experience without cold-calling or generating your own leads. Nice to learn skills and be part of a team. EEO, does not discriminate. Recommended only if you had no work experience at all. Guaranteed minimum wage, which means low, but stable income which is more reliable than only tips-or-commission-based compensation.

Cons

No benefits, no opportunities for promotion or career advancement. Unpredictable hours. Very temporary level, absolutely not a career move.

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Macy's Response
3d
Thank you for sharing your honest feedback as our Retail Sales Associate. We appreciate it.
Viewing 1 - 3 of 31,078 Reviews

Glassdoor has 32,691 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.