Lovisa Reviews

In head office there is a lot of politics and drama - this stems from the senior management. The turnover is ridiculously high as there is no real culture. There is no team dynamic. It is about using and abusing good loyal workers and having favourites. Some staff (certain level) can get away with whatever they need to - coming in late, taking credit for other peoples work, bullying, nasty behaviour...all because senior management have their eyes closed and are incompetent by nature. DO NOT WORK HERE. You will only regret it. They also promise growth and opportunities within the business but are really more happy to keep workers in their small box with no changes to your title and low pay with a workload is unrealistic. Also, be prepared for a workday of 7am - 7pm most days. If you like to see daylight, this place is not for you! Lovisa teams have even been asked to make up fake reviews and put on sites like this so please be mindful of this fact. Any good reviews, are Lovisa itself.

Regional managers. They are pretty much the devil is disguise. Even if you're amazing they will still find ways to make you feel like the worst employee on earth. There used to be a strategy where a regional would pick 3 things a team memeber would have to improve on. No postives. They only work on bringing you down. Rosters. They are chopped and changed sometime up to 3 or 4 times a week. You can never plan ahead because one roster change might ruin your plans, and forbid you ask to switch a shift with someone else. Time off. Every time I ask for a day off it has to be atleast 2 weeks in advanced and even then more than half the time I get rostered on for that day anyway. I used to take it on the chin and just work it. But these days I can't even handle it. The amount of family gatherings, births, birthdays and holidays I've missed out on for a measly 3 hour shift is disgusting. I've had $400 festival tickets and had to cancel because it was in 'blockout' period and I had to stay around for a 3 hour shift. Management. Managers aren't even allowed to manage the store themselves. It's micro-management. The regional will call and tell them exactly what to say to a team member. Managers can't make their own rosters. They have to have approval for even switching 2 mid week 3 hour shifts. Overtime/not getting paid. I've put hours I've stayed overtime against my will into etivity and had them deleted by the regional and not been paid for them. It's more than frustrating. A lot of times I haven't gotten a lunch break and they will take 45 minutes out of my pay despite me being there for (eg.) 7 and a half hours straight. Not even a toilet break because other team have not showed up and despite trying to orgainise someone else MYSELF. regionals dont give a damn. They just get to prance around and talk on the phone all day. Waste. I have suggested multiple times that the recalls they get in store (perfectly good merchandise that just didn't sell) should be donated to a good cause. But instead they throw it straight in the bin because they don't want someone making profit (even charity) off their loss. Heartless. Add-ons. They make you sell stupid sterling silver earrings that are the WORST quality. For every 3 pairs I sell I swear to heavens 1 gets returned for falling apart within the time it has taken for the customer to get home. STOP SCAMMING INNOCENT LADIES. Lovisa buys them in for what I assume is no more than a few cents and they force you to sell to 50% of customers! They make millions of these terrible quality swarovski (I don't even think they are Westphalia they discolour so quickly) and I don't even know how they are allowed to use the name. Also polishing cloths. A $5 sunglasses cloth that does literally nothing for your jewelry. There are soooo many more cons but I haven't got the time to list them. ALL IN ALL NEVER WORK HERE IVE BEEN HERE FOR THREE YEARS AND AS SOON AS I GET A NEW JOB OFFER IM GONNA RIP THEM A NEW ONE. SO TIRED OF BEING TAKEN ADVANTAGE OF.