Leap Reviews

3.4

52% would recommend to a friend

(125 total reviews)
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Amish Tolia

71% approve of CEO

54% positive business outlook

Leap has an employee rating of 3.4 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Leap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

125 reviews
1.0
16 May 2023

Warning investors, board, and potential employees

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I cannot think of many

Cons

TO INVESTORS (POTENTIAL AND CURRENT): I am a student of startups, I have read the articles and the books, I have worked for over 30 startups in some capacity (including Leap). I have never been so sure that a startup will fail than at Leap. I feel very bad for those who lost their money investing in the company thus far, for the customers (several brands went under due to the financial strain that Leap had on their businesses), and for the people that I hired to work at this toxic cesspool of a company. Amish Tolia and Jared Golden are derelict fiduciaries and pernicious people managers. I am writing this because they should not be able to manage people or investor funds ever again. *The company will fail, first and foremost, because of Jared's micromanagement leadership style and because Amish is too afraid of hard decisions to move him out *Leading up to the current fundraise round (C Round), the company stopped paying invoices to vendors in order to artificially inflate cash on hand *Many metrics (including cash burn) were falsified in investor materials for B and C round *Why can't Amish and Jared recruit anyone who has worked with them previously? Nobody would ever choose to work with them after working with them once. Ultimately, building a startup requires an army that WANTS to go to battle for YOU. Jared and Amish have lost the hearts and minds of the people. They will never be able to inspire mobilization. The only things they will inspire are lawsuits and rancor.

2.0
17 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Salary was competitive. They needed to hire so many people very quickly in 2022, which led to some employees being under qualified for their positions. I would say this was actually beneficial for the employees, as it rounds out your retail experience- you’re asked to wear many different hats for the company. However, I would say this experience is best used somewhere else.

Cons

Unlimited PTO is a scam. HUGE disconnect between the actual backbone of the company (RETAIL) and their HQ offices (corporate). Calls themselves a “tech company” which still doesn’t make sense to me, and my only explanation for it is that they use that term for investors in order to be valued at ~4x their actual valuation. Management tends to talk out of both sides of their mouth. They want you to “own your own business” yet constantly micromanage you with the smallest of details, and want to standardize the company even though each brand is unique and at a different point in their own business. Working at multiple different brands can be incredibly taxing for employees, and the hours allotted per store don’t allow you to hire real talent, so you’re typically trying to motivate young adults while seeing them maybe once a week.

1.0
20 Oct 2023

Poor Leadership, Toxic Culture

Recommend
CEO approval
Business outlook

Pros

Strong brands on the platform

Cons

There are too many issues to site that I've personally witnessed and experienced first hand as a corporate employee. I think it's incredible telling that all the people of color in operations and HR were let go and the people who remained have less experience and qualifications. Go back, look at LinkedIn, this feedback has been validated. Next, Under performance recognized in individuals who were "favorites" of the CEO were not treated or expected to perform with the same expectations as peers. Can anyone tell me what engineering has built in 2020,2021, 2022? To say the men in the leadership team were unsupportive is an understatement, since all of LT lacked diversity and any female presence to represent over 50% of the workforce. The Co-CEOs created a culture of fear and became often times unhinged when an employee would question a decision or their leadership. What's very troubling is the verbal abuse and unfair work conditions created by one Co-CEO in particular was never addressed. I've heard from many individuals who have left Leap in the last year who are now seeking therapy and counseling from professionals for the trauma, abuse, and overall experience they endured during their employment under the current and former leadership. There needs to be stronger employment laws to protect individuals from hard that can occur at the hands of indivdiuals who are in roles of power who use it in appropriately. As a women and mother, I would often be asked to get on last minute evening calls with leadership during the times when I was scheduled to feed/nurse my baby. Skipping that connection time with my child and putting my body through undue hardship just to appease the senior leaders of Leap. Ugh, so many lessons learned from this job and experience. I would never recommend Leap to anyone who has a family, this company does not care for it's people, and working for Leap will impact your home life for sure.

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Leap Response
2y
Thanks for your feedback. We'd like to learn more about your experience at Leap. Please reach out to peopleteam@leapinc.co if you are open to having a discussion.
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Glassdoor has 127 Leap reviews submitted anonymously by Leap employees. Read employee reviews and ratings on Glassdoor to decide if Leap is right for you.