KBHS Home Loans Reviews

Nothing is consistent, people that don't work in closing or have any closing experience make the rules and you have to follow even thou it does not make sense. You are treated like the lowest of the low by every other department, especially LO's and Management. They just care for you to get it done, you have no personal life, you are on until your last loan funds which can be at MIDNIGHT since we do West Coast and the last loan can fund all the way up 12pm. Can't cook or give the kids a bath if you have loans funding cause you have to fund within 15 minutes of receipt so you have to constantly be checking your email as you will get in trouble if you take longer. You are a robot to this company, just here to get it done. Don't expect a Thank you or good job ever even while working till Midnight. Files are a mess, everyone one half (you know what) the file cause when it comes to you, you will be responsible for anything that was not done or messed up. They do not go back to processing or address the mistakes, it just becomes your job. Closers get blamed for everything! even if it does not fall under your job and everyone else missed it. You will be the scapegoat. These are the crappiest files I have ever seen in this industry and everything is last minute and every loan has last minute changes. Nothing closes on time and gets redone for multiple closing dates cause there is absolutely NO COMMUNICATION with Closing. A lot of changes Closing has to address but they leave Closing out of the communication so it's not until you have sent the package that they reply with all these issues and changes they knew about but never let you know, especially the fact that is not closing. And now that they laid off more people to save money it's even worse. We don't have enough time as it is to do our job correctly. They are shady too, they didn't even let us know people were laid off right before Christmas, we found out when we were trying to contact them.