IKEA Reviews

3.7

65% would recommend to a friend

(13,404 total reviews)
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Juvencio Maeztu

77% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
24 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Great opportunities, no qualifications or experience required, buddy up with the right people and lick enough shoes and you'll make it. Spent 6 years in various managerial positions all over Australia, China, Japan and South Korea.

Cons

Low maturity, unfocused, trying to deliver with all KPIs. Silo approach with difficulties on trying new things and making key timely decisions. Extremely reactive. Overworked with no work-life balance approach, however this is preached otherwise. Strong focus on delivering the bottom line in terms of increasing productivity, tightening contract mixes, adversely lowering headcount and more strain on remaining staff with high rates of turnover. Not strategically focused on increasing market share or commercial performance. Majority of business plans, and core business focuses are just copy and pastes of the UK. Likes to think they are customer focused. Lacking a lot of talent and proper development plans for co-workers to succeed in roles.

2.0
13 Sept 2015
Recommend
CEO approval
Business outlook

Pros

If you're a support role, a team leader or a manager, then working at IKEA for a while is great for your resume. The coworkers are the heart of the business, where upper management aren't. When I worked at IKEA I was very passionate about my job and enjoyed the role I was in, I enjoyed my interaction with coworkers.

Cons

Where do I begin? Very long hours, no support, expectation to give up any semblance of your own life, with a promise of progression that never comes. Even if you have proof of your hard work and accomplishments, it accounts for absolutely nothing. They claim that culturally they welcome different ideas - but not true, you conform or life becomes difficult for you. If you injure yourself on the job, they see you as a liability - if you were once seen as an up and coming talent, once you injure yourself or admit you can't cope with the volume and pressure of the work, you're no longer valued as an employee. Conform and don't complain. Steering. Totally incompetent and intimidating to those below them. Talk in circles, extremely bureaucratic behaviour, incite drama and arguments between departments, intimidate and bully coworkers from departments other than their own. I even witnessed steering managers taking credit for work that other people did. Then the apple doesn't fall far from the tree in Middle Management. Some of the managers tend to be sociopaths, business psychopaths - again, bully and intimidate, try to hide their incompetency. If you have thin skin, don't apply for a job at IKEA because there are mean characters everywhere, waiting to tear strips off you.

1.0
21 Aug 2016

Its all about their bonuses

Recommend
CEO approval
Business outlook

Pros

They have some really hard workers, which go unrecognised and under appreciated .

Cons

Management only cares about their bonuses. In order to get their bonuses, they must keep operating expenses down, which mean they reduce their workforce and labour and make all the people on the floor work twice as hard. Its a really horrible place to work. In fact, 1 in 3 people leave within the first 6 months, thats how bad it is. Out of all the large multinational corporations i have worked for, this would have to be the worst. No work life balance, bad rostering , expected to work 105 hrs+ per fortnight even though contract is only 75.

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Glassdoor has 18,643 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.