HSBC Reviews

3.9

72% would recommend to a friend

(28,232 total reviews)
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Georges Elhedery

69% approve of CEO

66% positive business outlook

HSBC has an employee rating of 3.9 out of 5 stars, based on 28,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

28K reviews
3.0
26 Sept 2021

A global bank in name

Recommend
CEO approval
Business outlook

Pros

Health cover and benefits are good, especially compared to the cost of paying for these benefits out of your own pocket. You will have access to a network of people with a vast array of international experience, which is great for learning about what happens outside of your country and expanding your own horizons. This can lead to opportunities overseas.

Cons

Pay reviews have been poor in recent years, and it is easy to stagnate unless you are fast tracked or are motivated to progress your career. Even in the case of the latter there are no guarantees. It really depends what you want and expect from a career here, and also input from your line Managers.

1.0
9 Aug 2021
Recommend
CEO approval
Business outlook

Pros

If you were not fortunate enough to go to university and obtain a degree in your chosen field HSBC will take you on as branch staff even casually and you will be able to work up from there. Not via talent or hard work but from connections you can make. HSBC doesn't look at employees results or credentials rather who you know, who are related to or who you have married.

Cons

Low levels of communications, process and lack of accountability from management and staff. The complex systems and lack of communication makes it easy for staff to hide mistakes or issues. Local market has very little control of anything that is done. If you want a role were you can have purpose you will need to work in Hong Kong or London. Promotions and roles are provided to staff that managers like and many times roles are not advertised but provided to those they have offered behind closed doors. If dishonesty and gaslighting go against your values, then this isn't the place for you. However if you are able to justify poor behavior then you will go far. CEO has acknowledged that pay is below industry average. In conclusion, systems, pay, communication and management are poor. - are you desperate enough to work here?

1.0
16 Sept 2024

Worst place I’ve ever worked

Recommend
CEO approval
Business outlook

Pros

The bonuses they pay are higher than other banks

Cons

Don’t listen to the corporate spin, management all say the right things to give the illusion of a flexible well run workplace, but reality is it’s only talk and nothing gets implemented. Even your benefits aren’t always honoured - There is a huge culture of blame disguised as feedback. You will be accountable for other stakeholders actions despite them not reporting to you - heavy meeting culture I.e. back to back meetings every day resulting in people company wide working til 10pm to just keep up to date. It’s just accepted that you do longer hours - the onboarding is non existent and you have to learn as you go - taking any leave outside of annual leave is a big issue, they will try make you cancel it or only part approve it - sink or swim environment with little support. If you ask for support you are told to problem solve it yourself - blocked calendars are ignored - restructures very often which means job security is an issue - tight budgets (so bonuses aren’t impacted) which means a lot of people are working more than one role for no extra pay I normally read these things and think they are from a disgruntled employee. I am not, but I would like to warn people about the poor culture and illusion they give of being a well run supportive company

Viewing 1 - 3 of 28,232 Reviews

Glassdoor has 36,630 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.