The best company I've ever worked for. - IT Analyst Zoom Communications Employee Review

5.0
4 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Every company has a statement saying they care about their employees, customers, and company mission, however few take steps to show this. Zoom truly lives by it's mission of delivering happiness. *An absolutely fantastic company culture, the interview process is thorough and the result is a company of truly wonderful people who work to better the product, those around them, and themselves. *Zoom offers truly competitive salaries, & in my opinion an unmatched benefits program. Forma(formerly twic) salary stipends, RSU's, Comprehensive medical cover, BYOD reimbursement, In-office lunches, regular in-and out of office events, and more. Zoom is constantly expanding and reworking their benefits to ensure they stay relevant & competitive. *Flexible working hours and for the majority of roles, the freedom to work Remote, Hybrid, or in office. Zoom trusts it's employees to get the job done and gives them the tools to do it where they are most productive & happy. *Open and honest communication, and the best Senior leadership team i have ever worked under. Zoomies are encouraged to be open and honest with others and to share our ideas, and this is facilitated both in person & over our platform. In addition, the Senior leadership team at Zoom is absolutely incredible. In particular our CEO Eric Yuan is the kindest , most empowering & thoughtful leader I have ever worked for. *Ample opportunities for Career development. Zoom provides their employees with several tools to exponentially grow their skills & knowledge within their role. More importantly Zoom encourages and sets aside time for employees to have regular development chats with their managers, and discuss where they would like to see their career go, and how their manager can help them get there. *An excellent work-life balance. Zoom will regularly promote & remind employees to take time off & recharge, and in the shorter term we're encouraged to break up the working day, whether that's coffee with a coworker or complimentary guided meditation & workout sessions. *An inclusive and truly diverse workplace. Zoom truly and simply does not discriminate, and as a result we have a wonderfully diverse and beautiful team.

Cons

The only Con to working at Zoom (internationally) is that it is a HIGHLY US centric company. With the majority of our employees & our Senior Leadership team in the US, international employees such as myself often have to work around several hurdles & will miss some opportunities that Zoom employees in the US have. For example, Zoom facilitates Daily events such as Yoga, Meditation, and full body fitness. This is an excellent initiative which i deeply support, however as an employee in Australia these are held at 1am, 2:30am, or 5:00am. Several of our company wide meetings also take place extremely late, or really early. While it is impossible to accomodate for every timezone with one meeting, seeing alternating schedules to suit employees in the US, EMEA, and APAC timezones would be a fantastic solution.

Explore other reviews about Zoom Communications

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. The solutions are always evolving. I can make a change.

Cons

We don't do a good job of telling the world that we are more than meetings. Our agile mindset sometimes moves too fast.

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

1
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