Poor experience with management. Uncertain product future. Some lovely people. - Anonymous employee UpGuard Employee Review

1.0
23 Mar 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some great people in various departments. Marketing and product design is excellent.

Cons

UpGuard has an employee tenure of 0.8 years according to LinkedIn. This is the lowest in the many fields it now designs products for. How then does it have a 5-star glass door rating? The obvious answer is people at UpGuard are writing many of these false reviews. If UpGuard is doing this, can you really trust them? If you are thinking of working here, do your research and understand the history of this company. I should have listened more to the existing and past staff - not just the people hiring me. Learn from my mistake and understand what their original investments were for, and what they do now. - Did you know a high percentage of its workforce was abruptly fired several years ago? Ask past staff about this. Ask UpGuard about it. - What has changed since then? -  Is leadership different? UpGuard is rapidly hiring. This time, with multiple product offerings but failing in the Forrester Wave. The market considers UpGuard to sub-par. They sell on price and marketing spin.- Does the balance sheet justify this employee growth? - What will happen to the new staff when the numbers catch-up? Think about this carefully, and listen to your instinct. Unfortunately for UpGuard, exaggerating numbers, logos, experience, and roadmap is their legacy.

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UpGuard Response
5y
I must admit to being a little confused about this review, as all the points you raise have explanations that someone working for us would understand. For the record: * We have a low average tenure because we almost tripled in headcount over the past year. I would suggest turnover as a much more relevant statistic. Ours is incredibly low, which I'm sure you're aware of. * We chose not to participate in the Forrester Wave. * You're surrounded by the authors of the other reviews. Please ask around if you have an issue with their veracity. As for what happened to the company in 2017, there is background regarding this that we have never hidden from employees. It comes up - and we're open about it - in interviews as well, so to any prospective candidates reading this please do as this reviewer says and ask. I'm more than happy to give you the background myself. - Alan, Co-CEO

Explore other reviews about UpGuard

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

- Straightforward interview process - Great company culture - Smooth onboarding experience - Knowledgeable team - Valuable products (continuously innovating) - Great benefits

Cons

None so far :) Really like it here.

1.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits though you likely won’t be there long enough to use them

Cons

During the interview you will be told that you can grow with the company. That as long as you’re coachable and highly driven you’ll have the space to learn and grow. I cannot even begin to go in to how poor the onboarding process is. It’s a joke. Management is vaping on important meetings while telling you how behind you are because you actually did the onboarding tasks. Only after you do them you’re told they weren’t mandatory. You’re then immediately expected to out perform people who have been in the job over two years which ofc is impossible and thus you’ll be let go. The company shared with me that they are in a transitional period when I came in and boy could I tell because not one process here was functional. The team as a whole was extremely behind. Basically it’s all promise and no execution which is just plain disappointing. Work at McDonald’s over this place.

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