Just stay away and don't look back - Anonymous employee Simpro Employee Review

1.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I worked alongside with amazing colleagues and managers.

Cons

The executives are toxic, if you're not with us you're against us. Absolute tone deaf and no consideration of taken feedback on board from the staff or customers, they will end up burning the customers. Unrealistic metrics that were set overnight with no commercial logic and no explanation how they reached to the conclusion. I don't blame the managers they're under pressure from the execs and they get silenced by them. You're not allowed to take leave towards the end of the month and they'll simply deny it. They expect you to shove the product down the customers throats and tell them to buy, buy, buy. No hybrid you must be on-site all times, they call it "ramp-up" literally there's no hands on support. Watch how they will try to respond to selective reviews and now they can't keep up with the volume.

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Simpro Response
2w
Thank you for taking the time to share your feedback. We're pleased to hear that you had positive experiences working alongside your colleagues and managers. We're sorry to learn that your overall experience did not meet your expectations. We recognize that periods of growth and change can create challenges, and we understand that decisions related to performance expectations, workplace policies, and business priorities may be viewed differently across the organization. At Simpro, we value employee and customer feedback and are committed to fostering an environment where open communication, collaboration, and continuous improvement are encouraged. Feedback such as yours helps us reflect on where we can do better, and we appreciate you sharing your perspective.

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Cons

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Working as an Account Manager at Simpro has been hands-down the best job experience of my career. From day one, it’s been incredibly rewarding to manage relationships with our clients, helping them optimize their workflows and see real value from our software. But what truly sets Simpro apart isn’t just the product—it’s the people. The Leadership: The leadership team here is phenomenal. Unlike typical corporate structures where management feels distant, leadership at Simpro is approachable, transparent, and genuinely invested in your career growth. They lead with empathy, communicate clearly about the company's direction, and actively listen to feedback from the front lines. You feel supported, empowered, and valued for your contributions, which makes coming to work every day incredibly motivating. The Community: The sense of community and team culture at Simpro is unmatched. The Account Management team and the wider organization feel like a true collective. Everyone is quick to collaborate, share best practices, and celebrate each other's wins. It’s an inclusive, high-energy environment where ego is left at the door. We work hard to deliver for our clients, but we have a lot of fun doing it together. Pros - Outstanding Culture: A vibrant, supportive, and collaborative community. - Empathetic Leadership: Managers who coach rather than micromanage. - Impactful Work: Helping field service businesses scale and succeed with great tech. - Growth Opportunities: Clear pathways and support for professional development.

Cons

I genuinely do not have a single negative thing to say about my time at Simpro. Every company has busy days, but when you are backed by a leadership team that actually cares about your well-being and a community of colleagues who always have your back, the typical corporate "cons" simply don't exist.

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