- - Customer Service Representative MetLife Employee Review

3.0
21 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Bonus are the best thing and raises yearly. 401k match great health and dental. GROWTH is available as well

Cons

Management is the worst of it all and policy changes

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of benefits and warm culture

Cons

Hard to get consistent communication from support team. You're kind of left to figure things out for yourself

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