Technically interesting work held back by lack of psychological safety and transparency. - Anonymous employee Medibank Employee Review

1.0
6 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exposure to large scale healthcare and insurance datasets provides technically interesting analytical work. Opportunity to collaborate with capable and knowledgeable colleagues across analytics and reporting teams. Strong external brand reputation and employee benefits which attract skilled and motivated employees.

Cons

Performance management processes appear to focus on removal rather than improvement. Employees can be directed into formal performance discussions without consistent early feedback, documented concerns, or structured development support. Psychological safety is limited within some teams. Raising concerns about workload, wellbeing, or delivery expectations can be interpreted negatively rather than being addressed collaboratively. Leadership accountability and transparency can be inconsistent. Decision making is often top down with limited opportunity for open discussion or challenge. Human resources is often perceived as prioritising organisational risk management over balanced employee advocacy and fair resolution. Turnover within analytics and performance reporting functions appears high, with strong technical capability frequently lost due to cultural and leadership challenges rather than performance issues. Career progression can depend heavily on alignment with management style rather than demonstrated capability, technical expertise, or business impact.

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Medibank Response
3mo
Hi there, Thank you for sharing your feedback on your experience. At Medibank Group, we pride ourselves on our people and culture, so we’re sorry to hear that your experience wasn’t entirely positive. We value your feedback and welcome the opportunity to discuss your individual experience in more detail. Please feel free to contact us at employee.communications@medibank.com.au Warm regards.

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5.0
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Cons

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4.0
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Pros

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Cons

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