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Liberty Mutual Insurance

Engaged employer

Good company, poor department management - Claims Specialist II Liberty Mutual Insurance Employee Review

4.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent leaders/coworkers and great benefits. I love the company and what they offer to its employees, such as training and travel opportunities.

Cons

Great people but individual department management is poor. High volume workload. Metrics are reasonable to obtain but the corporate pressure is very high and you're really just a cog in the machine. Not sure if "cost related" but a lot of departments are understaffed, causing the higher workload.

Explore other reviews about Liberty Mutual Insurance

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good growth, flexibility, compensation fairly

Cons

In office requirements (2 days a week)

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

The work is all remote for the adjusters

Cons

High workload, high volume, unsupportive management, expectations to work way more than 40 hours

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