Toxic company and management - Senior Manager LEAP Legal Software Employee Review

1.0
10 June 2019
Recommend
CEO approval
Business outlook

Pros

I met some wonderful people.

Cons

This biggest problem at LEAP is the toxic leadership that all starts from the board level and CEO politics resulting in multiple leadership changes and after that getting rid of staff the previous CEO brought in. The company does not value its employees, it only breaks them down and spits them out. Even the previous CEO was spat out, so no one is safe and staff know that. But karma is a wonderful thing. The number of employee that left the company suffering from mental health issues, anxiety or depression is astounding. It's not a mentally safe workplace. They'll claim LEAP is not for everyone and only high performers need apply. But in reality LEAP is a huge machine that will destroy any confidence you have. They'll dangle carrots to attract you like free breakfast, coffee and boat trips but don't blinded by this. These are simply not worth what you take from your staff. Also I can confirm all the super positive posts on here since May have been because the Chairman told the management team to write them. So don't believe what you read.

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LEAP Legal Software Response
7y
I’m all for karma! And believe me, Glassdoor can clock a fake review a mile away. That said, no company is perfect, and we certainly don’t claim to be. It takes more than free coffee and a boat trip to make a workplace feel like somewhere you want to be every day. The new leadership team clearly ruffled some feathers and challenged the old order. I am concerned about claims that we’re not a mentally safe workplace given we ran an employee engagement survey recently, which didn’t highlight any of these issues. Our HR team are wholeheartedly committed to providing the safest workplace with the benefits designed to ensure you retain your sanity in and out of the workplace. I’m sorry that we couldn’t make it work for you, and I wish you all the best in your new position, with a business whose objectives are more closely aligned with yours.

Explore other reviews about LEAP Legal Software

5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

- Opportunities to create your own career path - Ability to work directly with many departments within the company - Learning tools available to help future advancement - Employee empowerment, plus very pro-employee - Access to management, when needed, to address any issues that arise - Flexibility and being able to be fully remote - Constant support from Senior Leadership Team - Appreciative that my opinion matters - Unlimited PTO, plus other benefits

Cons

- Not able to directly purchase shares in company

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

LEAP is a company that truly invests in its employees. I have never worked somewhere that puts this much effort into sales training, coaching, and professional development. There is a real focus on helping people grow, improve, and succeed in their roles. The compensation and benefits are also some of the best in the industry. LEAP offers very competitive salaries, strong benefits, and a level of employee support that really stands out. The HR department is kind, caring, and responsive, and leadership genuinely cares about employees both professionally and personally. It is also exciting to work for a company that continues to be a true innovator in legal tech. The product is strong, the company keeps evolving, and there is a real sense of pride in helping law firms operate more efficiently and profitably.

Cons

The standards at LEAP are very high, and that can come with pressure. This is a company that cares deeply about performance, growth, and accountability, so you do feel the expectations. Even though there is not a lot of micromanaging, there is definitely a lot of visibility and oversight. The team culture can also be a little intimidating at first because there are a lot of polished, confident, high-performing people here. But in a way, that is also part of what makes the company exciting. You are surrounded by people who are sharp, driven, and really good at what they do, which pushes you to keep growing too.

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