I love my fully remote position at Kaplan - Student Success Manager Kaplan Employee Review

5.0
24 Dec 2024
Recommend
CEO approval
Business outlook

Pros

I started working at Kaplan in 2018. I had previous experience in admissions when I worked at ITT Tech. I did well there and had no reason to think I wouldn't do well at Kaplan as well. In March of 2020, my daily commute to the Indianapolis campus was halted due to the pandemic as management ordered us all to start working from home. We surpassed all of our goals during lockdown and it was announced later that year that we would never have to go back into the office. I always wanted to live abroad so I asked my boss if I could leave the US to move to the Dominican Republic. She told me to email HR to find out if I could and what I needed to do to make it happen. They told me to make sure I had a US address for tax purposes and a US bank account for my direct deposit. In July of 2023, my husband and I sold our home and moved to this beautiful island. He left his job in car sales and the associate pastor position at our church. Since moving here, he started working for the top real estate firm here on the north coast and we started a church working with the Dominican and Haitian communities. My job here at Kaplan gave us the resources to stay afloat while he was learning how to do and be successful at real estate. I love my bosses and my job here at Kaplan. If they had not allowed me to take this step, I would not be living the life I am currently living. No more cold winters AND I live 2 blocks from the beach! Kaplan is an amazing place to work!

Cons

I wish I could be making more money. Due to DOE restrictions I am not able to be making the amount of money commensurate to my consistent production contributions.

Explore other reviews about Kaplan

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great work/life balance Many layers for advancement

Cons

Poor knowledge sharing Lower pay

3.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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