1.0
27 Mar 2026
Former employee, more than 3 years
Richardson, TX
Recommend
CEO approval
Business outlook
Pros
The pay was industry standard
Cons
As stated, metrics are unrealistic. A big part of it depends on the number of surveys as opposed to the rating of the surveys. They are randomly generated so the associates have no control over how many are gone out and received. I was let go due to the quantity of surveys instead of the quality. I had no negative surveys during my 3 year career with them, they were all very positive regarding my customer service and claim work.