Not Great - Service Desk Technician EG Group Employee Review

1.0
17 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Not a lot of Pros for this company

Cons

Long working hours Frequently expected to stay late by management Not a lot of support from management or team members Not enough people supporting the stores, leading to long wait times and a massive number of tickets coming in Awful pay, when I asked for a raise they said that nobody else is getting one so why should I

Explore other reviews about EG Group

5.0
26 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Laid back and easy job

Cons

Not enough room for growth

1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

It's a job if you have nothing else

Cons

For the most expensive gas station somehow they manage to still be the lowest paid - only being offered a $1 raise for a leadership position when I have over 5 years of management experience is disgusting. They only care about getting people to sign up for rewards and will write you up if you don't get people putting in their number - they basically expect you to hold a gun to the guest head and force them to put their number in - district and regional management only care about juicing their bonuses while the rest of us struggle to pay rent every month - brought this up to regional manger over 3 months ago with a "I'll look into it" yeah right buddy..

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