BEWARE! HIGH STRESS! BIG TURNOVER! FAST FASHION!!! - Sales Advisor COS Employee Review

1.0
2 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Nice product, relatively good people, always hiring so plenty of work if you need it.

Cons

HIGH STRESS ENVIRONMENT, essentially H&M but more upmarket. Serious amount of traffic, Sale period is an Absolute MAD HOUSE, claustrophobia both on the floor and in the exceptionally cramped stock room, you are not working for a mid sized boutique brand, there will be constant queues at the register and fitting rooms. ZERO WORK/LIFE BALANCE FOR FULL TIME. Massive days, EARLY STARTS - 6:30am-4:00pm, LATE FINISHES 12:30-945pm, Rotating roster meaning for full time you have 4 days on, one (never enough) day off, then another four days on, another day off and eventually two days off in a row every 2nd weekend, (of the last 9 days, you've worked 8) horrible!! and they wonder why they are continuously recruiting?! Very needy customers. Low pay and no bonus system. High turnover, quality managers come, take one look at the place and go. Poor uniform allowance and measly staff discount of 25%, you will often end up having to buy your clothes.

Explore other reviews about COS

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

I had good coworkers to work with

Cons

There are no cons I can think of

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, nice coworkers, would recommend to people new to retail because of the slower pace

Cons

Management can be passive aggressive but that’s specific managers

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