small bank - lost in operational direction - Customer Service Team Leader BOQ Employee Review

2.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Theres not a lot of say it use to be a great place to work at especially during the 'me bank' days

Cons

- no sense of company direction -just trying to follow the bigger bankers, currently working alongside offshore team members - who lack proper training and culture - technology - old and slow systems -After multiple restructures the company is currently layered with people leaders who have hired their 'friends'

Explore other reviews about BOQ

5.0
16 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Love being queen of the universe

Cons

People suck and I have to fire people I trusted

3.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- Work Life Balance - No extended hours

Cons

- Doesn't get challenging work - No activities for team building

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