Honest review of the flight attendant position - Flight Attendant American Airlines Employee Review

2.0
9 June 2024
Recommend
CEO approval
Business outlook

Pros

Not a 9 to 5 job, learn to negotiate different personalities and situations. Travel to interesting places. A very diverse work force. The ability to learn how to think on your feet and every day you go to work is different. Meeting new people and working with different people every trip

Cons

An upper management that does not respect or support its frontline employees. They do not give them the tools to give their passengers a better or comparable travel experience or service. Since management has changed several times in the last few years, it’s no longer the company that I was hired to work for.

Explore other reviews about American Airlines

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Sharp people, logic oriented, know your stuff

Cons

Analytical people need to speak up

2.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

The individuals you meet and connections.

Cons

Employees deserve leaders who foster trust, transparency, and psychological safety. During my experience, there were instances where concerns that were raised were minimized, dismissed, or reframed in a way that left employees questioning their own experiences and perceptions. This created an environment where speaking up felt risky and eroded trust between employees and leadership. When employees do not feel heard or supported, engagement, morale, and retention inevitably suffer.

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