4.0
1 Aug 2024
Former employee, more than 1 year
Brisbane
Recommend
CEO approval
Business outlook
Pros
-Engaging work -Reasonable remuneration for entry-level position -Relaxed KPIs, although KPIs still present -Plenty of optional overtime available -Great team culture
Cons
-Non-Stop workload in mentally demanding role -Steep learning curve while being near-immediately placed on calls -Outsourced IT department wouldn't know how to turn on a laptop, let alone keep the business functioning, Frequent business halting outages -Management often quotes easy career progression, however, I applied for 4 promotions and never progressed despite performing well on KPIs and QA reviews