Pros
There's free freeze dried coffee, tea, sugar and sweeteners in the kitchen...
Cons
Too many to name but let's name a few: - Majority of the people are not passionate about IT and computing technologies; they come in for the paycheck and run helter skelter. - Since these people come in for the paycheck, rather for the enjoyment of their work, they would do what it takes to make their own lives easier by palming off work to their colleagues and not taking ownership of issues. - It's all about the numbers and revenue; the sales team would do whatever it takes to save their own backsides, even if it means stuffing the customer around and their colleagues. This leads me to my next point... - It would appear the sales team can do no wrong; They can stuff something up, like take a long time before engaging a customer enquiry or cause a MWD issue and don't get punished for it. Even worse, they will find a scapegoat from another team to blame. Funny enough, this kind of behaviour is encouraged by sales managers and Account Executives. - We keep hearing hearing that we aren't doing so well, no bonuses for the year and no pay increments. However, they had enough money to send some sales people to Las Vegas for a so-called "conference. They also had enough money to send their top sales people and their families to Barcelona for a week and funny enough, one of these top salespeople are also responsible for causing a lot of MWD issues. - Refusal to change or work outside the box; a simple issue can be so difficult to fix, due to the amount of red tape and bureaucracy. - Redundant organisations/teams; I will try my best to explain this. Why in the world, would you have two different organisations in the company that is capable of doing the same work/services, in a different manner? What is the point of that? On top of that, these organisations have different directors, so naturally each director would attempt to put each other out of commission because they have their own revenue targets to meet. There are much more issues and I can go on for ages, but let's leave it at this for now.
